Practical, lawful and confidence-building training for regulated managers
Our toolkits give managers the exact steps, scripts, templates and decision-making support they need to handle difficult situations calmly, lawfully and professionally — from day one
Designed for new and seasoned managers in care homes, nurseries and specialist provisions, especially where there is little or no internal HR support
A complete, bite-sized training system for handling workplace investigations calmly, lawfully and with safeguarding at the centre
Inside, your managers learn a repeatable, defensible process they can rely on whenever an incident occurs — without panic, guesswork or unnecessary suspension
- Know exactly what to do first when an incident happens
- Understand what is lawful, proportionate and safeguarding-led
- Avoid common suspension and investigation mistakes
- Gather better evidence and ask better, fairer questions
- Write neutral, defensible notes that stand up to scrutiny
Experience one full lesson for free so you can see exactly how the training works before you join
Access everything today and spread your payments across 3 months — flexible and affordable
Instant access to the complete Toolkit including all training, templates, scripts and workflows
What’s inside your Investigation Toolkit
Bite-size video modules
Templates & scripts
Step-by-step workflows
Case examples
Legal & safeguarding decision support
Practical actions to use immediately
You’re supported every step of the way
- Lifetime access
- Core updates included
- Free monthly community sessions
- Optional discounted advisory tools
Ready for your managers to investigate with confidence?
Investigating Lateness with Confidence
A practical toolkit for handling persistent lateness fairly, proportionately and lawfully
Persistent lateness can be one of the most uncomfortable issues for managers to address
In care and education settings, lateness is not just about timekeeping.
It affects staffing ratios, continuity of care, team morale and inspection confidence.
This toolkit supports managers to take the right next step, calmly and proportionately, when lateness becomes persistent.
It often starts with informal conversations and flexibility — but when patterns continue, managers can feel stuck between:
- not wanting to overreact
- worrying about getting the process wrong
- trying to be fair to the wider team, and
- protecting the organisation in a regulated environment
What this toolkit helps managers do:
- Understand when lateness becomes a management issue, not just a one-off
- Distinguish between supportive management and investigation
- Follow a clear, defensible process without jumping straight to formal action
- Ask fair, appropriate questions and gather evidence correctly
- Avoid common mistakes that create risk at grievance, tribunal or inspection
- Record decisions in a way that stands up to scrutiny
Experience one full lesson for free so you can see exactly how the training works before you join
Instant access to the complete Toolkit including all training, templates, scripts and workflows
What’s included:
Bite-size video modules
Clear step-by-step guidance
Practical templates and scripts
Decision-making support grounded in employment law and safeguarding expectations
Examples relevant to regulated environments
Managers can dip in as needed — it’s designed to support real situations, not create extra work
Who this is for
Managers in care homes, nurseries, early years and specialist provision
New or experienced managers who want reassurance they’re handling things correctly
Organisations without day-to-day HR support
Settings where inspection readiness and fairness matter
Supporting managers to act with clarity, confidence and care — even in the uncomfortable moments.
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