Services

How We Work

Whether you’re an SME owner, HR lead, or a manager yourself – we meet you where you are

Audit

We start by understanding your business goals, current people practices, & manager confidence levels

Planning

Together, we create a roadmap to strengthen your people foundations – through software, standards & skills

Delivery

We implement support that fits your day-to-day reality,

not just what looks good on paper

You don’t need to choose between compliance & compassion

You can have both — and we’ll show you how

Ready to Build Better Managers?

Book a free audit call or explore how we can tailor support for your business


Let’s build a workplace where managers aren’t just surviving – they’re thriving

Software

Simplifying People Management Through the Right HR Tech

Managing people shouldn't mean being buried in admin

With the right platforms, you can free up time, stay compliant, and empower managers to lead —

not just chase paperwork

We support you to embed and make the most of HR software solutions that grow with your business

We partner with BreatheHR - an intuitive platform for small businesses covering:

- Employee records & document management

- Leave & absence tracking

- Performance management

- Reporting, training logs & payroll integrations

- Self-service access for staff & managers

Whether you need full setup and training, or just some practical advice on what works for your size and sector, we’ve got you covered

Check out our guide to learn more:

Standards

Putting Practical, People-First Policies in Place

Most policy documents are written at people

Ours are written for people — practical, inclusive, and genuinely useful for managers trying to do the right thing

We help you build:

- Clear, values-aligned employee handbooks

- Templates for performance, grievance, and exit processes

- Compliance-ready policies that are human in tone

Whether you need a full suite, or a refresh of your existing materials — we bring clarity and consistency to the way you manage people

Stay compliant
Make good decisions, faster
Build trust and fairness at every stage of the employee lifecycle

Check out our checklist to learn more:

Skills

Developing Confident, Capable Managers

Most managers are promoted because they’re great at their current job — not because they’ve been prepared to lead

We support first-time and emerging managers with real-world training and on the job coaching

We provide a 5 week bootcamp for managers that covers:

- The Manager’s Role: Leading with clarity, care and consistency

- Giving Feedback Without Fear

- Managing Absence and Wellbeing

- Coaching Skills for Everyday Conversations

- Inclusive Leadership: Supporting Neurodivergence, Social Mobility & Multigenerational Teams

Training can be delivered in-person, online or as part of a tailored programme

We also build in reflection tools, confidence tracking and follow-up to help learning stick

We also provide on-demand HR advice that builds manager confidence

And we provide toolkits so that you can do this yourselves

We don’t just train managers — we equip them for the long haul, check out our guide below to learn more:

Helping Managers Thrive

Software – Standards – Skills

HR that delivers results

At PM Business Support Services, we help first-time managers step into leadership with

confidence, clarity & care

Check out the latest Solve & Thrive - The HR Solutions Unleashed Podcast